As technology continues to improve, new ways to apply it are being implemented across all industries to provide better service for customers. The commercial property services sector is no exception. The latest tech to help property managers make decisions is drone inspections. These digital property surveys are helping guide management decisions, improving performance and profitability.

More than just aerial images, the data points provided by professionally piloted drone surveys continue to impress. Paired with sophisticated software, aerial drone footage enables property managers to work efficiently and effectively with single properties or across entire portfolios.

Drones receive most of the attention, but the behind-the-scenes software is the real star. The post-flight processing of the data can identify topography, building elevations, contour lines, breaklines, and even changes in slope. The ability to provide this important data depends on the software quality, which can cost hundreds of dollars to tens of thousands. A professional drone operation will have invested in a higher-end program.

Sophisticated software will also have the ability to process thousands of measurements, adjust for 2-D image distortion, generate geolocation tags, and provide accurate horizontal and vertical measurements. Accumulating and processing these data points accurately can provide valuable information for important property management decisions.

Drone inspections provide a “big picture” overview to aid facility manager planning. Aerial footage can effectively capture areas such as property boundaries, landscape, rooftops, exterior walls, storefronts, parking lots, and hazardous zones. Difficult access points can also be inspected up close, such as facades, signs, and high vertical surfaces. Drones have also been used to detect vandalism, graffiti, dumping, and illegal encampments.

With high quality equipment, measurements can be as accurate as +/- one centimeter and produced in a much shorter time than traditional methods. This can greatly reduce the cost of labor and human error for surveying properties. It also provides easier access to survey locations that may be difficult to reach.

Identifying maintenance needs is another area in which drone inspections can save money. Troubleshooting HVAC equipment, spotting rooftop water pools, and repairing solar panels in a timely manner can help management teams reduce property expenses.

A comprehensive aerial inspection can establish the baseline condition of a property for better risk assessment. Accurate aerial property surveys can also increase real estate valuations by putting all property assets into perspective. Realtors, bankers, buyers, and sellers are relying more and more on drone property inspections to support appraised values.

In the digital era, people have become accustomed to having information at their fingertips. Cloud-based aerial drone footage can be viewed online. Digital video files can be saved, archived, or shared easily. Access is 24 hours a day, 7 days a week.

Liability protection is another important benefit of aerial drone inspections.

The first step is to accurately identify problems and perform repairs in a timely manner to reduce the number of accidents occurring on a property. Overhead views can identify problem areas. Liabilities such as trip and fall hazards, unsafe zones, and parking lot potholes may not be as noticeable at ground level but become obvious at higher elevations.

An aerial inspection can also provide an evidential timestamped video of property conditions, which can prove invaluable to insurance companies and litigators. Regularly scheduled drone inspections provide an ongoing record of property conditions and proof of maintenance.

Drone coverage can also help with ADA compliance and lawsuits. Not identifying and repairing ADA accessibility issues can bring devastating financial losses to a business. Overview footage can be used to identify problem hotspots and target them for remediation prior to any lawsuit filing or code violation.

If interested in ordering an aerial drone inspection for your property, you might start with the company that provides your property services. They tend to know your property the best and can likely refer you to the best source in your area.

Aerial drone inspections make sense on so many levels. Property managers are as good as the quality of information they receive. Providing better tools results in better outcomes. Drones generate comprehensive information that can help management make informed decisions, avoid serious losses, and save money.

Recalibrating Property Management for Environment, Health, and Safety with CAM Property Services

Weathering the COVID-19 storm with an EHS Specialist

Amidst the uncertainties that surround the coronavirus (COVID-19) outbreak, an opportunity presents itself as a solution for future growth – recalibrating existing business models to ensure environmental, health, and safety (EHS) concerns have a seat in the decision-making process.

Rather than relying on business-as-usual solutions, real estate leaders are now looking to environmentalists, sociologists, and futurists for answers.

• Will the demand for space increase post COVID-19?
• Will people have a fear of riding elevators?
• Do you have the resources to keep up with the ever-evolving EHS arena?

As evident in the financial crisis of 2008, while some assets survive through adaptation, others fade. Acting quickly, decisively, and consistently will not only determine the fate of the players but also the industry after it eventually reinvents itself.

The smartest players are now thinking about how their respective industries will change and are altering their strategy accordingly. Here is how EHS should be a part of your new normal strategy:

• Technical Know-How: Understand the technicalities of science-based solutions
• Industry Expertise: Evaluate the bigger picture to identify maximum impact solutions
• Tactical Revenue Strategies: Optimize business functionality

Moreover, this goes beyond adapting. Implementing preventative measures will be bold steps to deepening your relationship with employees, customers, investors, and other stakeholders.

Here at CAM Property Services, we know what you do next matters. We have been focused on how we can adapt our diverse array of property management services, EHS subject matter expertise, and technology – to best support our existing and new clients in moving forward successfully.

Our holistic approach, CONFIDENCE+, is designed to maximize operations engagement, with an eye toward your bottom line, at a time when it is most imperative.

By focusing on the latest and safest EHS guidelines, applying the fundamentals of cleaning and evaluating assets from a social science perspective, we utilize our broad service capabilities, providing strategies that focus on increasing revenue and productivity while mitigating risk.

Be assured that the CAM Property Services team is here to support your business during these challenging times. If you want to ensure your property is a sanitized space and implement EHS within your business, please reach out to us so that we can help you pave the path forward to the next normal.

About The Author: Pranav Heryani is an EHS & Sustainability Specialist. Among the next generation of environmental professionals, his projects have encompassed both local and international efforts toward green initiatives with practical sustainability for the commercial sector.

Stormwater runoff is precipitation that flows across land, permeates into soil, merges into bodies of water, or evaporates back into the atmosphere. However, in urban environments, rainfall flows quickly across hard surfaces laden with pollutants. These contaminants are swept into waterways via drains and streams.

Improperly managed stormwater runoff can cause several problems for businesses, including property damage and regulatory violations.

Flooding: As stormwater flows over impermeable surfaces, such as roofs and pavement, large volumes of water can collect or flow rapidly, often causing property damage. Stormwater can also contribute to natural disasters by instantly raising water levels leading to severe flooding.

Water Pollution: Pollutants such as leaked automotive fluids, industrial waste, agricultural fertilizers, trash, animal waste, and refuse get picked up by urban stormwater flow and find their way, untreated, into local streams.

Stream Bank Erosion: As stormwater flows at unnaturally high speeds and volumes, it can cause severe degradation of shore banks. Rising waters can encroach on waterside property boundaries, destroy aquatic ecosystems, and create additional pollution from eroded sediment.

Human Health: Contaminants introduced to the natural water supply through stormwater runoff can adversely affect drinking water and the access to recreational water activities.

REGULATION & COMPLIANCE

As a result of the immense impact that stormwater runoff can have, the Environmental Protection Agency (EPA) developed the National Pollutant Discharge Elimination System (NPDES). This is a permit program, created in 1972 by the Clean Water Act (CWA), to address pollution by regulating sources that discharge pollutants to waters of the United States.

Under the CWA, Phase 2 of this program was established in 2003. It identified stormwater as a contributor to water pollution and mandated NPDES permits for land between 1 to 5 acres in size.

Most stormwater is conveyed through a Municipal Separate Storm Sewer System (MS4) and discharged into local water bodies. While generally owned by a state, local, or public entity, an MS4 is a system of drains, pipes, and ditches used to collect and transport stormwater. This water flow is typically discharged, untreated, into federally owned waters.

MS4 operators are required to get permits and develop Stormwater Control Measures (SCM), to limit the damaging effects of surface runoff. Failure to comply with the regulations results in a Notice of Violation (NOV).

An NOV informs the property owner or manager regarding a failed assessment, including a detailed observation of the property, non-compliance issues, assessed fines, and penalties. An inspection is typically conducted by local city or government official alerted through an unscheduled property check, distressed phone call from a stakeholder, or general observation. Unfamiliarity with environmental compliance laws is not an excuse for non-compliance.

Compliance with stormwater regulations is also strictly monitored during permitted construction projects. Sometimes violations are discovered after construction, requiring costly modifications. Common violations include:

• Failure of permit coverage
• Failure to include Stormwater Pollution Prevention Plans (SWPPP)
• Failure to implement SCM with essential maintenance and repair
• Failure to conduct or document inspections
• Illegal dumping or discharge
• Inadequate erosion controls

Violation notices typically include a one-time fine along with daily penalties for each subsequent day of non-compliance while the issue is remedied, sometimes reaching tens of thousands of dollars. The frequency and severity of these violations depend on the degree of impact to the environment along with the harm or potential harm to human health.

These situations can often be avoided with an annual inspection, costing as little as $100, and less costly preventative remediation.

ASSESSING STORMWATER ON YOUR PROPERTY

It is important to understand how stormwater is generated within and flows on your property. Here are the steps used by professionals to evaluate water generation, flow, and volume on a property.

Draw boundaries of the property. If not readily available, look up property tax assessment papers or deeds for basic property maps. Draw buildings and other features on the property. Be sure to designate:

• Impermeable areas and hard surfaces that prevent stormwater from soaking into the ground
• Lawn and landscaped areas
• Natural vegetation
• Water features (i.e., streams, wetlands, ponds, swimming pools)

Assess and map stormwater flow, identifying the directional flow of runoff on the property and any problems it may cause. Common issues include ponding or large puddles, damp basements, and soil erosion. Map the following:

• Roof downspouts
• Stormwater flow paths (using arrows for direction)
• Areas of ponding
• Ditches or gullies from soil erosion

Some of these common stormwater control measures may exist or be incorporated into a property:

• Retention or detention ponds
• Constructed wetlands
• Grass swales
• Sand filters
• Level spreaders
• Underground systems (popular in metropolitan cities due to the scarcity of space)

Drainage structures include:

• Inlet/Concrete flume
• Catch basin/Drop inlet
• Permeable pavement
• Curb inlets
• Trench drains (popular for retail assets)
• Culvert
• Headwall
• Flared-end section
• Dock drains

SITE-SPECIFIC OPERATIONS AND MAINTENANCE (O&M)

O&M plans are usually developed as part of a construction or remediation plan and filed with local municipality authorities. These consist of maintenance schedules, inspection requirements, maintenance easements, and descriptions of maintenance activities.

CONCLUSION

The most efficient ways to avoid NOVs and costly fines are to know your O&M agreement, consult with stormwater management professionals, communicate with regulatory bodies, set up maintenance programs, and schedule annual inspections.

Stormwater maintenance programs can also safeguard and extend the life of your investment while keeping long-term repair costs down. Be proud that you are making an impact on protecting the local environment and watershed.

About The Author: Pranav Heryani is an EHS & Sustainability Specialist. Among the next generation of environmental professionals, his projects have encompassed both local and international efforts toward green initiatives with practical sustainability for the commercial sector.

As customers re-enter public buildings in greater numbers, we need to ensure that they are comfortable in urban spaces and allowed to move about safely. Innovative solutions are crucial to support the well-being of customers.

Our responsibility to property managers is to ensure their assets are pandemic resilient while simultaneously delivering positive impacts on business operations, thus factoring in Environmental Health & Safety (EHS) in decision-making. Our cost-effective strategies are focused on increasing revenue, improving productivity and mitigating risk at a time when it has never been more imperative.

Businesses across California are getting back into shape, proactive landlords and property managers are creating designated safe shopping zones while working collaboratively with us at CAM Property Services. We are constantly updating our service offerings with the latest and safest technologies.

It was not long ago that hardly anyone gave a second thought entering the bustling lobby of a large building or stepping on an escalator. Today, our world has changed, and the way businesses and consumers interact with commercial spaces has been altered. Building owners are making public safety a top concern, establishing safeguards for people to move through buildings with confidence.

For example, escalators are indispensable to today’s urban lifestyle, commonly found in places such as shopping centers, theaters, sports arenas, transit stations, and airports. They are used and touched daily by scores of customers to prevent accidental falls. Unfortunately, worn and gouged rubber escalator handrails can host bacteria and viruses, thus posing a direct threat to human health. It has become common that escalator riders are using handrails progressively less, which has posed increased risks and liabilities.

“If you don’t think the handrail is clean, you don’t want to hold it. Not holding the escalator handrail, however, is not a great option as it increases the risk of injury from loss of balance” says Hanna Inget, head of new services and solutions at KONE, an escalator and elevator provider.

People aren’t the only passengers on escalators. Handrails are often an express lane for germs due to constant contact with unclean hands. Researchers have found traces of blood, mucus, urine, and feces on handrails, not to mention harmful bacteria and viruses. Cleaning escalator handrails has been an ineffective and time-consuming process, until now.

CAM Property Services has added an innovative new escalator handrail disinfection technology to their facility services. It renews and disinfects escalator handrails, providing increased safety and peace of mind for customers who typically hold handrails for balance. The process requires no additional power source, no escalator downtime, and can expertly clean and condition the dirtiest of escalator handrails.

The handrail cleaning system is a non-motorized, safe and simple system to remove dirt, bacteria, and 99.9% of pathogens from moving handrails. A patented cleaning formula is applied to microfiber pads, proven effective in independent studies, attached to molded pad holders on a mobile dolly system, which cleans the moving handrails from “bead to bead” without interrupting operations.

The cleaning and conditioning solutions are biodegradable and have been developed over years.

A mix of silicones helps restore and even protect the rubberized handrail material, extending its useful lifespan. The engineered design uses the power of the escalator to facilitate the cleaning action as it restores and disinfects one rail at a time.

As we ease out of lockdown and re-enter public urban buildings, such as shopping centers, we need to feel comfortable in populated settings. From disinfecting handrails to people flow planning, innovative solutions will not only support well-being but allow your property to adapt and thrive in this new era where EHS is at the forefront.

At CAM Property Services we continue to find new ways to support our clients and their customers. Our suite of anti-virus property management services includes electrostatic fogging, aerial drone inspections, customized plexiglass barriers, and visual cues.

CAM Property Services is adapting holistic and analytical approaches to facility management and cleaning standards. Combining our diverse array of property management services, EHS subject matter expertise and observational methodologies, we are able to yield highly targeted science-based solutions for any asset class with the industry’s best services.

About The Author: Pranav Heryani is an EHS & Sustainability Specialist. Among the next generation of environmental professionals, his projects have encompassed both local and international efforts toward green initiatives with practical sustainability for the commercial sector.

Navigating the clean-up process after wildfires and mudslides

The wildfires in Pacific Palisades, Malibu, and Altadena — compounded by devastating mudslides — have left property owners and managers facing a challenging recovery. As outlined by Los Angeles County, the clean-up process is divided into two distinct phases:

Phase 1 involves hazardous debris removal, which property owners do not need to sign up for. However, your property must pass an EPA inspection before moving to Phase 2.

Phase 2 involves the removal of remaining fire debris. Property owners can opt for  government-sponsored clean-up programs or hire a private contractor — such as CAM Property Services — for more specialized assistance.

As a trusted partner in Southern California, CAM Property Services is fully equipped to manage fire debris removal. We can provide our clients with:

• License and insurance. Do business with a contractor that is licensed by the state of California and can safeguard you against further liabilities.
• Expertise in regulatory compliance: We navigate complex regulations to ensure your property meets all required standards.
• Tailored clean-up plans: Every property is unique, and we offer customized solutions for the fastest, most efficient recovery.
• Personalized service: We take the time to understand your needs, offering hands-on support throughout the process.

For a smooth, compliant clean-up, contact the Property Pros today.

In recent years, the popularity of electric bikes and electric scooters has grown exponentially, with more and more people opting for these convenient and eco-friendly modes of transportation. And it’s easy to see why — they offer a range of benefits, from reduced emissions to decreased travel time and increased affordability. As a result, they’re quickly becoming the transportation mode of choice for city dwellers and urban commuters, cementing them as a staple of modern life.

There is a catch, however. As with many lithium-ion battery products, e-bikes run the risk of catching fire or even exploding. The U.S. Consumer Product Safety Commission received reports of at least 208 micro-mobility fire or overheating incidents between January 2021 and November 2022.

So it’s clear that there’s some risk involved — a direct consequence of which is the recent rise in insurance costs for multifamily property owners. This has led to the outright ban of electronic bikes and scooters by many landlords, who would rather avoid the potential risk altogether.

But what if there’s a way to ensure your building can offer this vital amenity to would-be renters and residents for safely storing and charging their e-bikes without the worry of fires? Enter CAM Property Services. Our Property Pros can help protect your multifamily property and its residents from lithium-ion battery fires in one of two ways:

• We can retrofit your property to better defend against fires
• Or we can design a custom e-bike/e-scooter storage facility to house them safely

Let’s take a closer look at each service:

Retrofitting Your Property

Fire safety begins with ensuring that your building has the ability to prevent the spread of fires. This is where CAM’s construction company, Omnia Pacific, comes in. Retrofitting comes in two forms: encapsulating existing space and upgrading existing fire systems.

Omnia Pacific can encapsulate an existing bike storage area with cinder block, install e-charging hookups for e-bikes and e-scooters, and retrofit all fire suppression systems to ensure the building is fully compliant with all fire safety codes and regulations.

We offer a range of fire suppression systems, including fire sprinklers and fire alarms, which can be installed to ensure that your building is equipped to handle any potential fire outbreaks. This includes fire-resistant features such as doors, walls, and windows, which can significantly slow down the spread of fire. Our goal is to protect your property and residents while providing an important amenity in today’s modern world.

Building a Safe Storage Space

Omnia Pacific can create custom-built e-bike storage areas that prioritize safety and security. Our expert team utilizes fire-resistant materials such as concrete, steel, and brick, to ensure that your e-bike storage area is well-equipped to handle any potential fire outbreak. We also install top-of-the-line fire suppression systems, including fire sprinklers and smoke detectors, to provide an added layer of protection for your property.

In addition to using fire-resistant materials and fire suppression systems, our team pays close attention to ventilation and space when designing e-bike storage areas. Proper ventilation is critical in preventing the accumulation of combustible materials that can contribute to the spread of fire. Our team ensures that there is adequate space within the e-bike storage area to prevent clutter and maintain a safe environment. With CAM and Omnia Pacific, you can advertise and trust that your e-bike storage area is not only a secure and convenient amenity but also designed with safety as a top priority.

To learn more about how CAM can help, call (800) 576-3050 today.

As the pandemic eases, construction costs are rising across the commercial sector. There are several uncharted factors impacting these market forces. However, even with the increases, demand is expected to rise as retail, offices, medical facilities, industrial properties, and multifamily businesses re-enter sectors of the economy they have put off during the last eighteen months.

Commercial real estate inventory, demand, cost of building materials, supply chain disruptions, interest rates, labor shortages, and the pandemic are heavy influences of current pricing trends. Federal infrastructure spending in the near future is expected to squeeze resources further. You may continue to see construction costs rise or at the very least remain unstable for the next year or two.

Let’s just look at one building material – lumber – perhaps the single most important building supply. Since the start of the pandemic the price of lumber has fluctuated greatly. The unit price for a thousand board feet of lumber reached a low of $258 in April 2020, and then staggered its way to a record high of $1670 in May 2021. This was an increase of nearly 650%. It fell steadily since then to the mid-$400s in August 2021, but climbed to over $600 in September. Many analysts put the price in the pre-pandemic range of $350 in the months ahead, but it is really anyone’s guess.

Other costs have risen substantially in year-over-year comparisons based on the producer price index (PPI) for new nonresidential building construction. These are the year-over-year percentage rate increases for common building materials:

Despite increases in material costs, orders are rising. As material costs reach double digits, the costs for new construction are still tempered with moderate single digit increases. Here are the PPI increases for new buildings:

These increases impact construction costs, but more importantly, the volatility is changing the construction bidding process. Bid prices are guaranteed for much shorter time periods, requiring quicker decision making. This is expected to continue as long as the price of materials continues to fluctuate unpredictably.

Scheduling also becomes challenging. The bid process may require shorter lead times, while material back-orders extend schedules. Pre-ordering and securing construction materials may become necessary to meet deadlines.

Building supply costs are just one price consideration in the overall cost of construction. Another refrain from construction companies is the shortage of skilled and unskilled labor. As unemployment benefits begin to run out, the labor supply is expected to increase. While this may have some impact, wages are also expected to increase as the labor supply struggles to meet demand.

The pandemic has also impacted the labor market in extraordinary ways. Health and safety rules have limited the number of people allowed on a job site or within a confined work area. Work reductions in government offices have slowed the rate of inspections and permit approvals.

Interest rates have remained the one constant. And while historically low rates will eventually rise, they are expected to do so at a slow rate. However, commercial financing and construction loans are not just based on interest rates. In recent years the architecture of these loans has changed significantly from long-term lending to shorter bridge loans throughout various phases of a project.

As construction booms and resources tighten, smaller projects may get pushed aside by large construction companies. Finding a smaller, yet experienced company may be the right answer for many. Omnia Pacific Construction, a Los Angeles based company specializing in retail and commercial projects, is seeing an uptick in small and mid-level construction. Space conversion, remodeling, and ADA remediation are popular requests.

Another area growing in popularity is space demising. As commercial properties evolve, many larger spaces are looking to demise rooms into smaller, multiple rental units. These projects are perfect for a small construction company, as they require industry experience and expertise but are often too small for the bigger firms.

It is clear that commercial construction is entering a new phase. As labor and supply resources tighten in the months ahead, finding the right construction resources might be essential to complete your project in a timely and cost-effective manner. Tapping into new sources might pleasantly surprise you with the best possible outcome.

Sources:

Construction Material Costs Overall Continue Rise, While Lumber Drops; Floor Daily
https://www.floordaily.net/flooring-news/construction-material-costs-overall-continue-rise-while-lumber-drops

Material Cost Escalation, Delays and COVID-19: Managing Risk in Challenging Times; JD Supra
https://www.jdsupra.com/legalnews/material-cost-escalation-delays-and-3911119

Covid to Impact Construction Claims Until at Least 2023; Pinsent Masons
https://www.pinsentmasons.com/out-law/analysis/covid-impact-construction-claims-2023